The Port Authority of New York and New Jersey will double its sound monitors and create an office to address soaring noise complaints, under a string of new orders announced by Governor Andrew Cuomo Monday.
“Airport noise is rightly an important concern for residents of Queens, the Bronx and Nassau County,” Cuomo said. “We will listen to local residents and ensure their input is used to make both JFK and LaGuardia airports better neighbors.”
Gripes have been pouring in since the Federal Aviation Administration approved a new flight pattern in 2012 that brought on a barrage of low-flying planes over parts of northeast Queens.
“There have been days I felt so hopeless,” said Susan Carroll, of Flushing. “I get the takeoff. I get the landing. Flushing never gets a break from the airplane noise. We never get any peace.”
Carroll said she lodges so many complaints with the Port Authority’s hotline — at least one a day, since last summer — operators mistake her for an aviation expert.
“I actually cried tears of joy when I heard the news,” she said. “This is tremendous for all of us.”
Within the next few months, the Port Authority will implement a series of new measures that include monitoring flight tracks online, establishing regular roundtables with elected and federal officials, and conducting extensive noise studies.
More portable noise monitors will be placed in communities currently without one, the governor said. And the new noise office’s seven-member staff will collect and review data while responding to community complaints.
“We are committed to working with all communities we operate in to address their concerns, while bringing JFK and LaGuardia airports into the 21st century and maintaining the viability of our airports as major economic engines for the metropolitan region,” Port Authority Executive Director Pat Foye said.