Customer Relationship Management

What are you really asking of “your people?”
Blogs / Columnists / Voices Queens Courier Staff 11/03/2011 at 5:27PM

“I want my people to be accountable.” “I want our people to be MORE accountable.” “Our main issue this year is ‘accountability.’” Sound familiar? Accountability is the number one recurring theme throughout sales leadership in the United States. Sales leaders want their salespeople to be more accountable for their actions, activity, numbers and (of course) [...]