JetBlue is suspending outgoing flights at JFK, LaGuardia, Newark, and Boston’s Logan airports to catch up with weather-related delays and cancellations.
The airline started reducing flight operations at 1 p.m. Monday and will fully halt departing flights at 5 p.m., said a JetBlue spokesperson. Arriving flights will not be grounded. Departing flights will gradually start operating again at 10 a.m. Tuesday and the airline intends to be 100 percent operational by 3 p.m. that day
“This plan allows for 17 hours of rest for crews, and time for Tech Ops to service the aircraft,” JetBlue said in a statement on its website.
Newly launched FAA regulations on pilot duty times also affected cancelled flights, according to the airline.
“This isn’t the sort of operation we’re happy about, and have stood up every available resource throughout the last week to work with customers and adjust our schedules to minimize impact.”
If customers’ flights have been canceled, they can rebook travel or request a refund online. Customers with specific questions on compensation are also asked to contact JetBlue’s customer support team via jetblue.com.
Customers are encouraged to check the status of their flight online prior to leaving for the airport.