The Metropolitan Transportation Authority (MTA) wants to know what its regular subway, bus, railroad riders, and bridge and tunnel users think about their service, and is looking for people to complete online surveys three to five times a year.
Those who register for the surveys will be eligible to win a MetroCard or 10-trip ticket on the MTA railroad of their choice each time an online survey is conducted.
Typically the MTA gathers this kind of information through on-board surveys, telephone surveys and focus groups. It will continue to survey people using tho se methods, the online surveys will allow the MTA to target surveys to particular geographic areas within the system.
Customers who are interested in participating should go to http://mta.info/survey and fill out a short registration form. Once a survey is conducted, the MTA will send participants an email message with a link to the online survey.